• Code of Practice on Promulgating Anti-scam Messages to the Public by Telecommunications Service Providers
  • Circular Letter issued on 7 May 2024 regarding Licensing Requirement for the Offer of the Mobile Satellite Communications Services without Establishment, Operation or Maintenance of any Means of Telecommunications
  • Code of Practice on Sending of Short Messages and Multimedia Messages by Telecommunications Service Providers
  • Guidelines on Registration of Sender IDs and Sending of Short Messages and Multimedia Messages
  • Code of Practice on Management of Scam Calls and Scam SMS by Telecommunications Service Providers
  • Circular Letter issued on 14 November 2022 regarding "Code of Practice on Verification of the Addresses of Potential Customers for Mobile Telecommunications Services (Issue 3)"
  • Circular Letter issued on 18 July 2022 regarding "Supply and Offer of Telecommunications Services through Subscriber Identification Module (SIM) Cards subject to Real-name Registration Requirement"
  • Guidelines on Implementation of Real-name Registration for SIM Cards
  • Circular Letter issued on 22 March 2021 regarding Reporting Requirement under the Funding Arrangement of Universal Service Obligation
    • Report Template for the Subscriber Number Held by the Licensee
    • Annual Audit Assurance Report Template for the Subscriber Number Held by the Licensee
  • Guidelines on Publication of Tariff
  • Circular Letter issued on 3 July 2020 regarding Updated Licence Renewal Arrangement for Services-Based Operators for the Provision of Mobile Virtual Network Operator Services
  • Circular Letter issued on 28 April 2020 regarding "Reporting of the Number of Customer Connections, Mobile Stations and Base Stations"
  • Circular Letter issued on 29 November 2018 regarding " Issue of the Revised Code of Practice on Verification of the Addresses of Potential Customers for Mobile Telecommunications Services”
  • Circular Letter issued on 11 June 2018 regarding "Reporting of Network and Service Outage and Provision of Test Subscriber Identification Module (“SIM”) Connections for Network Monitoring Purposes"
  • Circular Letter issued on 28 September 2017 regarding "Issue of the Code of Practice on the Cessation Arrangements for Mobile Virtual Network Operator Services"
  • Code of Practice on the Cessation Arrangements for Mobile Virtual Network Operator Services
    • Sample format for Service Cessation Notice
    • Sample format for Service Cessation Alert
  • Circular Letter issued on 28 May 2015 regarding Local Access Charge Bypass in relation to Voice over Internet Protocol Services
  • Code of Practice in relation to Calling Line Identification and Other Calling Line Identification Related Services 
  • Code of Practice relating to the Use of Numbers and Codes in the Hong Kong Numbering Plan
  • The Numbering Plan for Telecommunications Services in Hong Kong

 

Documents to be observed by SBO Licensees for provision of Mobile Virtual Network Operator (MVNO) Services