Circular Letter issued on 18 July 2022 regarding "Supply and Offer of Telecommunications Services through Subscriber Identification Module (SIM) Cards subject to Real-name Registration Requirement"
Guidelines on Implementation of Real-name Registration for SIM Cards
Circular Letter issued on 22 March 2021 regarding Reporting Requirement under the Funding Arrangement of Universal Service Obligation
Report Template for the Subscriber Number Held by the Licensee
Annual Audit Assurance Report Template for the Subscriber Number Held by the Licensee
Guidelines on Publication of Tariff
Circular Letter issued on 3 July 2020 regarding Updated Licence Renewal Arrangement for Services-Based Operators for the Provision of Mobile Virtual Network Operator Services
Circular Letter issued on 28 April 2020 regarding "Reporting of the Number of Customer Connections, Mobile Stations and Base Stations"
Circular Letter issued on 29 November 2018 regarding " Issue of the Revised Code of Practice on Verification of the Addresses of Potential Customers for Mobile Telecommunications Services”
Circular Letter issued on 11 June 2018 regarding "Reporting of Network and Service Outage and Provision of Test Subscriber Identification Module (“SIM”) Connections for Network Monitoring Purposes"
Circular Letter issued on 28 September 2017 regarding "Issue of the Code of Practice on the Cessation Arrangements for Mobile Virtual Network Operator Services"
Code of Practice on the Cessation Arrangements for Mobile Virtual Network Operator Services
Sample format for Service Cessation Notice
Sample format for Service Cessation Alert
Circular Letter issued on 28 May 2015 regarding Local Access Charge Bypass in relation to Voice over Internet Protocol Services
Code of Practice in relation to Calling Line Identification and Other Calling Line Identification Related Services
Code of Practice relating to the Use of Numbers and Codes in the Hong Kong Numbering Plan
The Numbering Plan for Telecommunications Services in Hong Kong
Documents to be observed by SBO Licensees for provision of Mobile Virtual Network Operator (MVNO) Services