Chapter 5 - Overview of Major Developments in the Communications Market


5.1 An Overview of Developments in the Broadcasting Market

5.1.1 Number of Licensees and Channels
Television Programme Services

As at March 2014, the total number of domestic free, domestic pay and non-domestic television programme service licensees was 24. They provided 685 television channels1, of which 461 were receivable in Hong Kong, representing an increase of 5.9% and 7.5% respectively since March 2013. An overview of the channels provided by the television programme service licensees is shown in Figure 1.

As at March 2014, there were two domestic free television programme service licensees, viz. ATV and TVB. They provided a total of 15 channels. Four channels (ATV Home, ATV World, TVB Jade and TVB Pearl2) were simulcast in both analogue and digital formats and seven were digital channels. ATV’s digital channels comprised one HDTV channel “Asia” and three standard definition television (SDTV) channels, namely “ATV Classic”, “CCTV 1” and “Shenzhen Satellite”. TVB’s digital channels comprised three HDTV channels, namely “HD Jade”, “iNews” and “J2”.

As at March 2014, there were three domestic pay television programme service licensees, viz. Hong Kong Cable Television Limited (HKCTV), PCCW Media and TVB Network Vision Limited (TVBNV) (formerly TVB Pay Vision Limited). The three domestic pay television programme service licensees provided a total of 400 pay television channels, representing an increase of 7.5% since March 2013. At the same time, there has been a significant increase (86%) in the total number of HDTV channels (from 35 to 65) offered by the licensees within the same period.

From April 2013 to March 2014, the number of non-domestic television programme service licensees increased by one to 19, providing a total of 270 television channels, representing an increase of 3.8% since March 2013. Of them, 46 channels were available to Hong Kong viewers.

During the period under review, the number of other licensable television programme service licensees providing television programme services in hotels in Hong Kong increased by one to 27. Altogether they provided services to 85 hotels.

Figure 1: Television Channels Provided by Television Programme Service Licensees in Hong Kong

DateDomestic Free TVDomestic Pay TVNon-domestic TV
(Number of Channels)
Aug 2004416361
Aug 20054207135
Aug 20064239146
Aug 20074271145
Aug 200816*293194
Aug 200914*309202
Aug 201015*325214
Aug 201115*355222
Mar 201215*358234
Mar 201315*372260
Mar 201415*400270

Sources: Licensees
* The four simulcast channels of ATV and TVB are counted for both the analogue and digital platforms.

In addition to the television channels provided by television programme service licensees, Hong Kong viewers are free to receive unencrypted satellite television programme channels uplinked from outside Hong Kong. As at March 2014, there were more than 500 such free-to-air satellite television channels available for reception in Hong Kong via the Satellite Master Antenna Television (SMATV) systems. The list of channels currently available can be downloaded at

Sound Broadcasting Services

The number of sound broadcasting licensees remained at four during the period under review, namely CRHK, DBC, Metro3 and Phoenix U Radio. RTHK is the public service broadcaster in Hong Kong.

As at March 2014, the number of analogue radio channels remained at 13 (three by CRHK, three by Metro and seven by RTHK). On DAB services, DBC, Metro and Phoenix U Radio formally launched their DAB services in 2012 in accordance with the licence requirements. As at March 2014, the three DAB licensees and RTHK provided a total of 16 DAB channels (seven by DBC, two by Metro, two by Phoenix U Radio and five by RTHK). All analogue and DAB channels provided by the four licensees and RTHK were broadcast round-the-clock.

5.1.2 Transmission Modes

The regulatory regime for television programme services in Hong Kong as enshrined in the BO is technology-neutral4. Licensees are free to choose their transmission arrangements for delivery of television services. Broadcasters can build their own transmission networks to deliver their services and, in such cases, they need to apply for a carrier licence from the Authority to cover the transmission network. Alternatively, they can engage any of the existing carrier licensees to provide the transmission service. Licensees can also provide their television programme services via multiple transmission platforms so as to maximise the coverage.

The transmission modes employed by the television programme service licensees are set out in Figure 2.

Figure 2: Transmission Modes Employed by the Television Licensees

LicenseeTransmission ModeNetwork Coverage as at March 2014
Domestic Free Television
ATV and TVB Terrestrial UHF5, including
(a) Analogue PAL-I format; and
(b) Digital National Standard format

(a) 99% of population
(b) 99% of population (as at Sept 2013)
Domestic Pay Television
HKCTV HFC6, MMDS7 and satellite (Digital) 97% of total households (about 2.3 million households)
PCCW Media PON and DSL8 Broadband network (Digital) Near 100% of total households
TVBNV Satellite and broadband network (Digital) Near 100% of total households
Non-domestic Television
All the 19 licensees Satellite (Digital) 35% of total households
(836 433 households)
Penetration of Different Broadcasting Services

In March 2014, out of a total of 2.42 million households in Hong Kong9, 2.39 million television households10 or 6.49 million viewers (aged 4 or above)11 were receiving analogue broadcasting of free-to-air television, representing a penetration rate of about 99%. As regards DTT services, the take-up rate was about 80% of all households in March 201412.

The penetration of licensed domestic pay television services was nearly 100%13 of the total households as at end of March 2014. The total number of subscribers to licensed pay television services increased slightly from 2 431 000 in March 2013 to 2 448 000 in March 2014 (an increase of 0.7%)14. The changes in total number of subscribers from 2004 to 2014 are shown in Figure 3.

Figure 3: Subscribers to Licensed Pay Television Services in Hong Kong

DateNo. of aggregate subscribers
Aug 2004990 000
Aug 20051 220 000
Aug 20061 530 000
Aug 20071 840 000
Aug 20082 040 000
Aug 20092 140 000
Aug 20102 310 000
Aug 20112 390 000
Mar 20122 440 000
Mar 20132 431 000
Mar 20142 448 000

Sources: Licensees

Sound Broadcasting

During the period under review, the analogue radio broadcasters provided their services in FM and AM modes. Seven FM programme services were provided through seven hilltop sites and supplemented by two low-power FM gap-fillers. In addition, six AM programme services were broadcast from two hilltop sites, supplemented by six low-power AM/FM gapfillers to improve the AM programme services. The services practically covered the whole territory of Hong Kong.

The DAB broadcasters adopted DAB+ standard for transmission of DAB services. The DAB transmission network comprising seven principal transmitting15 stations was officially launched in June 2012. As at March 2014, the coverage of the DAB service stood at around 80%.

5.1.3 Broadcasting Revenues and Investment

Licensed broadcasting services contributed an estimated $8 billion16 to the Hong Kong economy, which represented about 0.4% of the gross domestic product (GDP) in 2013. There are two main sources of revenues for the provision of broadcasting services, viz. advertising and subscription. The income of domestic free television programme service licensees and sound broadcasting licensees mainly come from sales of advertising spots within programme breaks. Domestic pay television programme service licensees, on the other hand, derive their incomes mainly from subscription fees while sales of advertising spots remains a secondary income source.

Advertising Revenue

According to the report of AdmanGo Limited, the advertising expenditures on television and radio accounted for 31% (about $13.33 billion) and 4% (about $1.72 billion) respectively of the accumulated $43 billion advertising expenditures in the media in 201317.

In 2013, the actual advertising revenue of TVB was around $3.3 billion18. The actual advertising revenues of the other licensees were not publicly available.

Subscription Revenue

According to the annual report of i-Cable Communications Limited (i-Cable), the parent company of HKCTV, HKCTV’s turnover (including mainly subscription revenue and also some advertising revenue) was $1.55 billion in 2013, representing a decrease of 12% over the figure in 2012. The decrease is mainly due to lower subscription and advertising revenue.

According to the annual report of PCCW Limited (PCCW), the holding company of PCCW Media, the turnover of its television and content segment was $3.02 billion in 2013, representing an increase of 8% over the figure in 2012. The increase is mainly attributable to growth of subscribers and advertising revenue.

The subscription revenue of TVBNV is not publicly available.

Investment in Broadcasting Industry

Key investment projects in the television industry in recent years include digitisation of the terrestrial broadcasting network, HDTV content and production technology, interactive television services, and regular network maintenance and upgrades that are required to maintain or expand the ever-advancing scope of services. In addition, with the increasingly competitive television industry, the exclusive rights to broadcast premium contents such as sports events become a major attraction to viewers.

The two domestic free television programme service licensees, ATV and TVB, have committed to investing a total of $2.4 billion and $6.3 billion respectively for the six-year period from 2010 to 2015. Specifically, TVB will upgrade its digital production and broadcasting equipment to cater for HDTV productions. ATV will focus on installation of HDTV production equipment. In addition, during the mid-term review in 2010, ATV has committed to providing a minimum of 60 hours of HDTV programming per week for the period from 2010 to 2015, while TVB has committed to increasing, on an incremental basis, the amount of HDTV programming to 120 hours per week by 2015. As at March 2014, ATV and TVB provided a total of 66 hours and 738 hours respectively of HDTV programmes per week.

As regards the domestic pay television programme service market, i-Cable, the parent company of HKCTV, reported in its 2013 Final Results Announcement that the capital expenditure of the group for the year had decreased from $209 million in 2012 to $149 million in 2013. Its major items of investment included HDTV set-top-boxes, cable modems and television production and broadcast facilities for HDTV channels. i-Cable also invested in in-house production of news, entertainment and variety programmes. According to the 2013 Annual Results of PCCW, the parent company of PCCW Media, the capital expenditure for the year on its television and content business was $201 million, representing an increase of 78% over the figure in previous year. Its major items of investment included acquisition of premium programming and content production.

TVBNV has committed to investing a total of $2.003 billion for the six-year period from 2013 to 2019. The investment commitment of TVBNV covers HDTV programming, set-top-boxes and broadcast facilities upgrading. In 2013, TVBNV upgraded its infrastructure in Hong Kong from satellite to optical-fibre distribution, which would further enhance picture quality and service stability.

CRHK and Metro have committed to investing a total of $827 million and $677 million respectively for the period from 2010 to 2016 for the provision of analogue sound broadcasting services. The investment commitment of CRHK and Metro covers staff developments, facilities upgrading, programming improvement and other development brought by technological advancement to further enhance their service quality. The three DAB licensees, namely DBC, Metro and Phoenix U Radio, have committed to investing a total of $391 million, $96.1 million and $107.3 million respectively for the period from 2011 to 2017. Their investment commitment mainly covers construction of DAB network and studio facilities and production of DAB programmes.

5.1.4 Programme Variety and Positive Programme Requirements
(a) Programme Variety and Diversity
Number of Broadcast Hours and Hours of Station Productions

As at March 2014, the licensees broadcast about 70 410 hours of television programmes a week19.Among them, ATV and TVB provided a total of 671 broadcast hours per week on the four analogue channels and 1 845 broadcast hours per week on the 11 digital channels, while the 400 channels of domestic pay television programme service licensees provided a total of 60 166 broadcast hours per week. As at 31 March 2014, the 46 channels of non-domestic television programme service licensees receivable in Hong Kong provided a total of 7 728 hours per week.

With the launch of 16 DAB channels, the weekly number of broadcast hours for sound broadcasting services (including RTHK) as at March 2014 was 4 872. The 13 analogue channels of sound broadcasting operators provided a total of 2 184 broadcast hours per week while the 16 digital channels provided a total of 2 688 broadcast hours per week.

For the period under review, there were a total of 68 247 hours of station productions broadcast on ATV and TVB, of which 18 771 hours were on analogue channels and 49 476 on digital channels20. Of the 400 channels provided by the domestic pay television programme service licensees, 86 channels (21.5%) were produced by the licensees themselves.

As for sound broadcasting services, with the exception of RTHK’s relay of BBC World Service on Radio 6 and its digital radio services, and programmes of “China National Radio” on its digital radio services, the other 12 analogue radio channels and 14 digital radio channels (89.7% of all relevant channels) were mainly produced by the broadcasters themselves.

Figure 4: Proportion of Station Production in March 2014

Domestic Free TV Station-produced programme hours (59%)
Domestic Pay TV Station-produced channels (21.5%)
Radio Station-produced channels (89.7%)

Sources: Licensees

Domestic Free Television Programme Services
Analogue Channels and Digital Simulcast Channels

During the period under review, drama series and magazine/talk shows were the dominating programme genre during prime time on the Cantonese channels. Generally speaking, drama series on ATV were mainly imported from the Mainland and Korea, while those on TVB were mostly in-house productions. Both licensees broadcast Korean and Japanese drama series. Apart from drama series and magazine/talk shows, news/weather programmes, business/financial programmes, feature films and music programmes, etc. were also broadcast during prime time on the Cantonese channels.

Figure 5: Weekly Hours of Different Programme Types Broadcast on ATV Home and TVB Jade as at March 2014

Programme TypesHoursPercentage (%)
Magazine/Talk Shows36.210.8
Business/Financial Programmes30.69.1
Feature Films21.46.4
Music Programmes/Variety Shows17.75.3
RTHK Programmes9.93.0
Current Affairs19.95.9
Weekly Total334.9100

Sources: ATV & TVB
* Other programmes include horse-racing, documentary and cooking programmes

The two English channels broadcast a wide range of programmes, including business/ financial programmes, news/weather programmes, music programmes/variety shows, children’s animations, imported popular drama series, documentaries, sports programmes, feature films and current affairs programmes.

Figure 6: Weekly Hours of Different Programme Types Broadcast on ATV World and TVB Pearl as at March 2014

Programme TypesHoursPercentage (%)
Business/Financial Programmes48.914.8
Music Programmes/Variety Shows50.014.9
Sports Programmes8.12.4
Feature Films11.13.3
Current Affairs5.71.7
Weekly Total335.4100

Sources: ATV & TVB
* Other programmes include arts & culture programmes, travelogues and talk shows, etc.

Digital Channels

Since the launch of DTT services, ATV and TVB have been introducing new service channels to Hong Kong viewers. As at March 2014, ATV provided HDTV Asia channel, ATV Classic, CCTV 1 and Shenzhen Satellite, all of which were general entertainment channels providing different programme genres such as news, documentaries, current affairs, dramas and infotainment programmes, etc. On the other hand, TVB provided dramas, variety shows, news, talk shows and game shows, etc. via HD Jade, i-News and J2 (a general entertainment channel targeting young audience).

Domestic Pay Television Programme Services

During the period under review, a wide variety of channels were offered on domestic pay television programme services, including entertainment and infotainment channels (34.2%), news and information channels (18.5%), sports channels (14.8%), movie channels (10.3%), and documentaries/learning channels (8%).

Figure 7: Nature of Domestic Pay Television Channels as at March 2014

Nature of ChannelsQuantityPercentage (%)
Total channels400100

Sources: Licensees

As at March 2014, HKCTV offered a basic package consisting of 73 basic channels and 37 other premium channels (including 12 HDTV channels) in more than 10 languages. PCCW Media’s “now TV” service offered 176 channels (including 33 HDTV channels) and 40 video-on-demand services, while TVBNV’s service comprised 74 channels (including 20 HDTV channels), of which 21 were also carried on PCCW Media’s platform.

Sound Broadcasting
Analogue Channels

As at March 2014, CRHK operated two FM Cantonese language services, viz. CR1 and CR2, and one AM English language service, AM 864. CR1 provided mainly news, current affairs, financial and personal view programmes. CR2 was mainly an entertainment channel featuring pop culture and music targeting young listeners. AM864 was primarily a music channel.

Metro operated two FM Cantonese language services, viz. Metro Finance and Metro Info, and one AM English language service, viz. Metro Plus. Metro Finance provided real-time, market-moving news and information about financial markets around the world. Metro Info provided music and entertainment programmes as well as programmes on lifestyle, health, market news and other information of interest to the public. Metro Plus was a music channel which also provided programmes for ethnic groups including the Filipino, Indian, Indonesian, Pakistani and Thai communities in Hong Kong.

RTHK operated seven radio channels, providing Cantonese, English and Putonghua services. It offered a variety of thematic channels ranging from information to general entertainment and culture. A list of channels of RTHK is in Figure 8.

Figure 8: RTHK’s Radio Services

Radio 1 Chinese news, information and general programming
Radio 2 Chinese youth, entertainment and popular music programmes
Radio 3 English news, information and general programming
Radio 4 Bilingual programmes on classical music and fine arts
Radio 5 Chinese elderly, cultural and education programmes
Radio 6 BBC World Service relay
Radio 7 Putonghua general programming, news and finance
Digital Channels

DBC formally launched DAB service in September 2012. As at end March 2014, it operated seven channels comprising “Radio Prime”, “Radio News”, “Radio Business”, “Radio Campus”, “Radio Smiles”, “Radio Music” and “Radio Opera”. The seven channels offered programmes of different varieties, including current affairs and commentary, news, talk shows, financial information, entertainment, education, art and culture, music and programmes for ethnic minorities in different languages including Filipino, Hindi, Indonesian, Nepali, Thai and Urdu.

Metro commenced DAB service in September 2012. As at end March 2014, Metro operated two DAB channels, namely “Metro Finance Digital” and “Metro Music Digital”. The channels primarily offered finance programmes, talk shows and music shows mainly in Cantonese.

Phoenix U Radio formally commenced DAB service in January 2012. As at end March 2014, it operated two channels called “U Radio 22” and “U Radio 26”, offering a variety of programmes, including news, current affairs programmes, financial programmes, music programmes, health programmes and cultural programmes, mainly in Putonghua.

RTHK formally launched DAB service in September 2012. As at end March 2014, it operated five channels, four of which principally simulcast existing AM channels and the remaining one was a dedicated channel produced by “China National Radio” for RTHK.

(b) Positive Programme Requirements

During the period under review, domestic free television programme service licensees were required to broadcast at least 41.5 hours of positive programmes21 per week. Both ATV and TVB met the requirements. In aggregate, ATV and TVB each broadcast a weekly average of 123 hours of positive programmes.

The reports of the licensees submitted to the Authority on the four types of positive programmes, i.e. children’s programmes, programmes for young persons, programmes for senior citizens and arts and culture programmes, are available at

Figure 9: Broadcast of Positive Programmes on Cantonese Television Channels as at March 2014

Programme TypesATV HomeTVB Jade
Yearly Total (Hours)
Arts and culture programmes46869
Children's programmes715917
Current affairs programmes96472
Documentary programmes491112
News programmes8651 212
Programmes for senior citizens5277
Programmes for young persons2626

ATV and TVB were required to provide Chinese subtitles for all news, current affairs, weather reports and emergency announcements as well as programmes during prime time (7:00 p.m. – 11:00 p.m.) on Cantonese channels, and English subtitles for all news, current affairs, weather programmes, emergency announcements and educational programmes for teenagers (two hours per week) on English channels. Overall, both ATV and TVB complied with the requirements on provision of subtitles.

Pursuant to licence requirements, both licensees were required to broadcast one minute of Announcements in Public Interest (APIs) in each hour. Also, they are required to broadcast on a weekly basis, not more than five minutes in aggregate of publicity material for the Authority for each analogue/simulcasting digital channel22. During the period under review, the licensees broadcast a total of 2 693 hours of the two types of materials.

Following the mid-term review in 2010, ATV and TVB were required to provide an additional 120 minutes per week of programmes for senior citizens and programmes on arts and culture, or an additional 90 minutes of government (RTHK) programmes per week. In addition, ATV and TVB were required to broadcast an additional 60 minutes of RTHK programmes during weekends. For the hearing impaired, ATV and TVB were also required to provide Chinese subtitling for all drama programmes on Cantonese channels starting 31 December 2010 and English subtitling for all programmes broadcast on English channels between 8:00 p.m. and 11:30 p.m. starting 31 December 2012.

As regards sound broadcasting services, analogue sound broadcasting licensees were required to broadcast at least 28.5 hours of positive programmes23 per week. Overall, both CRHK and Metro complied with the licence conditions on broadcast of positive programmes.

All sound broadcasting licensees (including DAB licensees) were required to broadcast one minute of APIs in each hour and not more than five minutes of publicity material for the Authority each week in each service channel. Overall, all licensees complied with the requirements.

Figure 10: Provision of Positive Programmes on Sound Broadcasting Services as at March 2014

Programme TypesCRHKMetro
(Weekly Average Hours)
Arts and Culture7.123.50
Senior Citizens1.5010.00
Young Persons6.253.00
Current Affairs30.9218.00
5.1.5 Hong Kong as a Regional Broadcasting Hub

Hong Kong is a broadcasting hub in the Asia-Pacific region with 19 non-domestic television programme service licensees operating in and broadcasting from Hong Kong. Altogether they offered a total of 270 satellite television channels serving over 300 million viewers in the Asia-Pacific region, Europe and Africa, of which 46 channels were receivable in Hong Kong. A summary of non-domestic television programme services as at March 2014 is at Annex 1.


5.2 An Overview of the Telecommunications Market

Hong Kong has one of the most sophisticated and successful telecommunications markets in the world. This has been an important factor in Hong Kong’s development as a leading business and financial centre. In 2012, the gross output of the telecommunications sector amounted to $69 billion and employed around 18 000 persons.

All sectors of Hong Kong’s telecommunications market have been liberalised with no foreign ownership restrictions. The government’s objectives are to maintain a level playing field in the open and competitive telecommunications market and ensure that consumers get the best services available in terms of capacity, quality and price.

5.2.1 The Telecommunications Regulatory Regime
Carrier Licences

The Authority issues carrier licences to facility-based operators, authorising them to establish and maintain telecommunications networks and facilities, which may cross unleased Government land and public streets, for the provision of public telecommunications services.

The unified carrier licensing regime has been implemented since 1 August 2008 as the single licensing vehicle for the provision of facility-based fixed, mobile and/or converged telecommunications services in Hong Kong.

A Unified Carrier Licence (UCL) for the provision of local fixed service authorises the licensee to establish and maintain fixed network, wireline-based or wireless-based or a combination of both where applicable, to provide local telecommunications services between fixed points within Hong Kong. A UCL for the provision of external fixed service authorises the licensee to provide external facilities as well as external services operated over external facilities. A UCL for the provision of mobile service enables the licensee to provide two-way communications between moving locations or between a moving location and a fixed location in Hong Kong. The issue of new UCL for the provision of mobile service is subject to the availability of radio spectrum for assignment.

Fixed Carrier Licences (FCLs) and Mobile Carrier Licences (MCLs) which were issued before the introduction of the UCL remain valid until their expiry dates. The holders of FCL and MCL may apply to the Authority for UCL to replace their licences.

As at March 2014, there were a total of 60 carrier licensees, providing local fixed services, cable-based external fixed services, non cable-based external fixed services and mobile services.

Public Radiocommunications Service Licences

Services which may be authorised under the Public Radiocommunications Service (PRS) Licence include radio paging, community repeater (trunked radio) services, vehicle location information services, one way data message services and public mobile radio data services.

As the provision of radiocommunications services requires the assignment of suitable operating frequencies, PRS Licences are granted only when the required radio spectrum is available.

As at March 2014, there were a total of 9 PRS licensees.

Services-based Operator Licences

Services-based Operators (SBO) are not authorised to establish or maintain any telecommunications means which cross public streets or unleased Government lands, and therefore have to make use of the networks and facilities of other licensed facility-based operators for the provision of public telecommunications services.

SBO licence covers three types of services, namely, Class 1 and Class 2 local voice telephony service, and Class 3 service which may include external telecommunications service, Internet access service, international value-added network service, mobile virtual network operator service, private payphone service, public radio communications relay service, security and fire alarm signals transmission service, teleconferencing service and mobile communications service on board an aircraft.

As at March 2014, there were a total of 541 SBO licensees.

Class Licences

The class licensing regime does not require any licence application. Parties meeting the specified eligibility criteria and conditions would automatically become the class licensees, and are required to comply with the conditions set out in the relevant Class Licence as well as the TO. Currently seven types of Class Licences are under the purview of the Authority:

  1. Class Licence for Citizens Band Radio Station
  2. Class Licence for In-building Telecommunications Systems
  3. Class Licence for Medical Implant Communication System Device
  4. Class Licence for Short Range Device
  5. Class Licence for Taxi Mobile Station
  6. Class Licence for Offer of Telecommunications Services
  7. Class Licence for Provision of Public Wireless Local Area Network Services
Other Licences

Apart from the licences mentioned above, there are a number of miscellaneous licences under the purview of the Authority.

A breakdown of the type and number of all telecommunications licences are at Annex 2.

5.2.2 Developments in the Telecommunications Market and Technology Trends
Mobile Communications Services

Competition in public mobile services is keen. As at March 2014, there were five mobile network operators, namely, China Mobile Hong Kong Company Limited (CMHK), CSL Limited (CSL), Hong Kong Telecommunications (HKT) Limited, Hutchison Telephone Company Limited (HTCL) and SmarTone Mobile Communications Limited (SmarTone), providing a wide range of public mobile services. The availability of mobile number portability since March 1999 has contributed to promoting effective competition among the mobile network operators as it allows customers to retain their telephone numbers when they switch to another mobile network operator.

The five mobile network operators provide 2G, 3G and 4G services in Hong Kong with affordable prices. As at March 2014, there were 17.1 million subscribers to mobile communications services. This represents a population penetration of 236.8%, one of the highest in the world. The number of 3G/4G users also continued to rise and reached 12.41 million in March 2014, representing a population penetration of 171.9%. Operating in 1800 MHz, 2.3 GHz and/or 2.5/2.6 GHz frequency bands, mobile data services using LTE technology are available at downlink speeds of up to 150 Mbps.

With the increasing popularity of smart phones, particularly 4G mobile handsets, which were readily available in the market, the monthly mobile data usage surged to 12 975 Terabytes in March 2014, representing 1.4 times and 2.6 times the monthly usage over the same period in 2013 and 2012 respectively. On average, each 2.5G/3G/4G mobile user used 1 036 Mbytes per month, compared with 840 Mbytes in March 2013 and 588 Mbytes in March 2012. The continued development of 4G mobile services is expected to further boost the mobile data usage in the future.

Figure 11: Number of mobile subscribers (2004 to 2013)

Number of Subscribers

Figure 12: Mobile customers using postpaid and prepaid SIM (2004 to 2013)

Number of Subscribers

Figure 13: Mobile data usage (2004 to 2013)

Year Yearly Mobile
Data Usage
Monthly Mobile Data Usage per
Data Subscriber in December
20094 336.6127.6
201014 831.1295.6
201135 136.5508.7
201271 311.5762.6
2013121 241.0996.6
Fixed Communications Services

The local fixed communications services market was fully liberalised in 2003. There is no preset limit on the number of licences to be issued for fixed services, or any deadline for the submission of licence applications. Furthermore, there is no specific requirement on network rollout and investment, which are to be determined by the market.

As of March 2014, there were 21 local fixed carriers, providing around 102 fixed lines per 100 households, one of the highest in the world. They are:

  1. PCCW-HKT Telephone Limited and Hong Kong Telecommunications (HKT) Limited
  2. New World Telecommunications Limited
  3. Wharf T&T Limited
  4. Hutchison Global Communications Limited
  5. Hong Kong Broadband Network Limited
  6. Towngas Telecommunications Fixed Network Limited
  7. ComNet Telecom (HK) Limited
  8. TraxComm Limited
  9. HKC Network Limited
  10. Hong Kong Cable Television Limited
  11. Reach Networks Hong Kong Limited and Reach Cable Networks Limited
  12. Telstra International HK Limited and Telstra International Limited
  13. Verizon Hong Kong Limited
  14. SmarTone Communications Limited
  15. Vodafone Enterprise Global Network HK Limited
  16. CSL Limited
  17. China Mobile Hong Kong Company Limited
  18. 21 ViaNet Group Limited
  19. China Telecom Global Limited
  20. NTT Com Asia Limited
  21. Equinix Hong Kong Limited

As a result of full liberalisation in the local fixed carrier services market, the active network rollout by fixed carriers and the former Telecommunications Authority’s initiative to encourage further network rollout by the withdrawal of mandatory Type II interconnection policy at the end of June 2008, 86.8% and 77.8% of households were able to enjoy a choice of at least two and three self-built customer access networks respectively as at March 2014. It is expected that the figure will keep growing as the operators continue to roll out their networks.

Local fixed carriers are required to facilitate fixed number portability which enables consumers to switch to another local fixed operator without having to change their telephone numbers.

Fixed broadband services

As at March 2014, there were 21 facility-based operators and 182 services-based operators authorised to provide broadband Internet access services in Hong Kong. With the continuous network rollout of facility-based operators, the Hong Kong community is able to enjoy the nearly ubiquitous coverage of broadband networks through the deployment of various technologies including asymmetric digital subscriber line (ADSL), fibre-to-the-building (FTTB), fibre-to-the-home (FTTH), hybrid fibre coaxial cable, etc. Broadband access to various applications and content services has become an integral part of the life of people in Hong Kong. As at March 2014, there were around 2.2 million residential and commercial fixed broadband subscribers, with a household penetration rate of 83%. Broadband services are available at speeds up to 1 Gbps. Over 92% of the broadband subscribers are using service plans with speeds at 10Mbps or above. The statistics of fixed broadband subscribers as at March 2014 and the statistics for the past 10 years are shown in Figure 14 and Figure 15 respectively.

Figure 14: Statistics of fixed broadband subscribers as at March 2014

 No. of subscribersPercentage (%)
Total No. of broadband subscribers2 235 223
Broadband speed of 10 Mbps or above2 071 93092.7
Broadband speed below 10 Mbps163 2937.3
Residential2 010 47489.9
Commercial224 74910.1

Figure 15: Fixed Broadband Subscribers (2004 to 2013)

Year Residential Commercial
Number of Subscribers
20041 370 056114 430
20051 507 176141 233
20061 566 477150 833
20071 689 724163 302
20081 753 943167 315
20091 858 482174 870
20101 930 718196 244
20112 041 371203 143
20122 052 460212 085
20132 009 102222 929
Development of Next Generation Networks

Traditional telecommunications networks are built around circuit-switched technologies and are primarily designed for the conveyance and provision of dedicated telecommunications services. With the advent of new technologies, it is now possible to build a single network for the conveyance and provision of a variety of services, including fixed voice telephony service, data service, mobile service and television service. Such new networks are commonly referred to as next generation networks (NGNs).

In Hong Kong, the development of NGNs has always been driven by commercial considerations of carriers, without any government funding. Some carriers have already launched their NGNs, while others are in the process of migrating their existing networks to NGNs. With the advent of NGN, it is necessary for the Authority to remain vigilant about the challenges to be brought about by NGN and ensure that the regulatory framework remains updated and appropriate in the NGN era. After the completion of a consultancy study commissioned to examine the implication of NGN development on the regulatory framework in Hong Kong, the NGN working group set up under OFCA, with members coming from the industry as well as various professional associations, has been deliberating on various issues pertinent to NGN, including in-building broadband and fibre access to individual users, and collection of NGN related statistics, etc. NGN interconnection trials among operators were being arranged.

Public Wi-Fi Services

Operators have been actively rolling out Wi-Fi networks. There are 5 fixed network operators and 36 class licensees authorised to provide public Wi-Fi services. As at March 2014, there were 20 660 public Wi-Fi hotspots in the city and the number continued to grow. As at March 2014, free Wi-Fi services were available to the public in more than 440 government premises.

External Telecommunications Services

The external telecommunications facilities market was fully liberalised in 2000. As of March 2014, 41 fixed carriers were authorised to provide cable-based and/or non-cable-based external telecommunications facilities.

As at March 2014, Hong Kong had a total of seven cable landing stations: two in Tong Fuk, two in Tseung Kwan O and one each in Deep Water Bay, Chung Hom Kok and Cape D’Aguilar, making it a major telecommunications and internet hub in the region.

In March 2014, Hong Kong was connected to nine regional and trans-Pacific submarine cable systems. They are Asia-America Gateway Cable System (AAG), Asia Pacific Cable Network 2 (APCN-2), Asia Submarine-Cable Express (ASE), EAC - C2C, FLAG Europe Asia (FEA), FLAG North Asia Loop (FNAL)/REACH North Asia Loop (RNAL), Sea-Me-We 3 (SMW3), South-East Asia Japan Cable System (SJC) and TGN-Intra Asia Cable System (TGN-IA). Among them, the SJC started its operation in Hong Kong in June 2013. It was also connected to the Mainland’s three overland cable networks. As at March 2014, the total equipped external capacity exceeded 15 091Gbps. Total external telephone traffic was 10 418 362 000 minutes for the period from 1 April 2013 to 31 March 2014.

Satellite Services

Hong Kong adopts the open sky policy in regulating the provision of satellite services. Satellite-based telecommunications and television broadcasting services are provided via a multitude of satellites in the region with more than 200 satellite earth station antennas operated by a number of fixed carriers and broadcasters.

For operation of satellites and associated facilities, however, licences are required. As at March 2014, there were two Hong Kong companies licensed to operate and provide satellite communication services, namely Asia Satellite Telecommunications Company Limited (AsiaSat) and APT Satellite Holdings Limited (APT). AsiaSat and APT were established in 1988 and 1992 respectively.

AsiaSat and APT now operate eight satellites while some of the existing satellites will soon reach the end of their designed operation lives. The two companies have entered a new investment cycle of launching new satellites for replacement and provision of new business. Three new satellites are anticipated to be launched from the second half of 2014 to 2015.

  1. Some channels were provided by more than one licensee at the same time.
  2. The digital simulcast of TVB Jade and Pearl channels are broadcast in HDTV format.
  3. Metro held two sound broadcasting licences, one for providing AM and FM services and one for providing DAB service.
  4. An exception is that a service consists only of a service provided on the Internet is exempted from the regulatory regime under the BO.
  5. Terrestrial Ultra High Frequency.
  6. Hybrid Fibre Coaxial Cable.
  7. Microwave Multipoint Distribution System.
  8. Passive Optical Network and Digital Subscriber Line.
  9. Source: Census and Statistics Department.
  10. “Television households” means households with at least one TV set currently in working order; or with one not in working order but will repair or renew in near future. Data Source: Television Broadcasts Limited.
  11. Data Source: Television Broadcasts Limited.
  12. According to a public survey conducted in March 2014, about 80% of households in Hong Kong were receiving DTT services.
  13. Penetration of licensed domestic pay television services is calculated by dividing the total number of subscribers of licensed domestic pay television services by the total number of households. Some subscribers were counted more than once if they subscribed to more than one pay television service.
  14. Some subscribers were counted more than once if they subscribed to more than one service.
  15. Beacon Hill, Castle Peak, Cloudy Hill, Golden Hill, Kowloon Peak, Lamma Island and Mount Gough.
  16. Source : Company reports of major broadcasting licensees.
  17. Source: Adspend Report for 2013 of Admango Limited. All the advertising expenditures presented in the report have taken into consideration the discount factor based on an assumption of 60% off rate card rate.
  18. According to TVB’s annual report 2013, the turnover from the Hong Kong television broadcasting business segment was $3,322 million, which comprised advertising revenue from the Group’s free and pay television channels.
  19. The weekly number is based on a sample week in March 2014.
  20. This excludes ATV’s CCTV 1 and Shenzhen Satellite SDTV channels which were direct re-transmission channels.
  21. The “positive programmes” that ATV and TVB were required to broadcast were news, current affairs programmes, documentary, art and culture programmes, children’s programmes and programmes for senior citizens and young persons.
  22. Both licensees are also required to broadcast two minutes of such material on other digital channels.
  23. The “positive programmes” that CRHK and Metro were required to broadcast were news and weather programmes, current affairs programmes, art and culture programmes and advisory programmes, viz. programmes for young persons, senior citizens and children.